Comfort in knowing that EMC healthcare providers have over 60,000 hours of rigorous Emergency Room experience
[We] would like to thank you sincerely for all your help on Saturday night.
Your honesty and expertise made us feel extremely comfortable while getting this delicate procedure done. You also performed the procedure with next to no pain for Alexandria and she has been recovering very well since.
When we left, we were both discussing how we wanted to use you for a Primary Physician, even though we know it's not possible.
You made a very difficult and hard procedure seem easy.
Thank you again and please send our gratitude to (Dr.) Herenia Santos as well.
...He'll be sure to stop by and show you the very impressive scar he has accrued!
They performed a CT scan that confirmed a kidney problem and did blood and urine tests. IV antibiotics and fluids were administered and we went back the next afternoon on our way to the airport for more antibiotics and fluids and a repeat of the tests. We checked into the emergency room at the Univ of Wash Medical center the following day and they were very impressed with the care and treatment he had received. We are still trying to sort things out with his regular specialist in Seattle but in the meantime received a call from the EMC folks today advising him to change antibiotics as result of culture results that took several days to test.
We only wish our regular doctors were as responsive as the folks at EMC!
When I saw you at the office I felt immediately relieved, because I knew that I would get the three basic things I expect from a professional:
Once again, thank you!
Today, your manner reminded me of that and just wanted to thank you.
You should be very proud of your service.